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The Christmas period is always a hectic time for anyone working in hospitality. With Christmas celebrations and client functions galore, it should be the busiest time of the year for you and your staff.
So how do you stay on top of things through the mad rush?
Don’t get stressed – get systematic.
When things are busy, you need to have tight processes in place to stay in control.
Make sure your systems for rostering, ordering stock, customer bookings and payroll are all as streamlined as possible. If you need assistance with putting them in place, goRoster can certainly help.
Fight chaos with communication
Keeping the communication lines open is key to maintaining a calm workplace. Make sure your staff know exactly what is happening – who is working what shift, how many people are in for dinner and any private functions that are booked for example.
Clear communication to your staff will make them feel confident and happy in what they are doing. And the positive vibes will no doubt rub off on your customers!