The Russley Golf Club is one of New Zealand’s premier golfing venues with a challenging par 72 layout, cafe, bar and function room facilities.
When Catering and Bar Manager, Scott Dew, took over in February of 2011, Russley had a large yet extremely casual team of food and beverage staff. While the focus is now on having a smaller, dedicated, highly trained and skilled team, goRoster is still managing to help them to streamline operations. With a current team of around 12 staff, Russley staff work different shift times dependent on their skills, availability, the members’ needs and the functions booked. While a kitchen team member may begin food prep at 7am, other staff may not be required until 4pm to set up for a night function – goRoster makes easy work of these different start and finish times.
Russley has been using the goRoster system for about two months now and while they admit to see finding their way around it and that they may not yet be utilising it to the full potential, it is already showing its benefits. Scott is particularly impressed with the real-time functionality and that it is accessible anywhere.
goRoster enables Scott to oversee his wages to sales ratio and easily send out the week’s roster as well as contact his staff. Their previous system was not a purpose-built rostering system but the team were used to it which has caused a few teething issues while everyone discovers the new system. The team do appear to be embracing the new technology with staff using the confirmation function or communicating queries regarding shifts through the goRoster system. With goRoster, Scott is able to assign specific staff to specific tasks such as ensure he has a chef, a barista and staff to arrange function rooms according to the day’s workload. goRoster can help him to ensure that all his bases are covered.
Russley Golf Club’s Function Centre provides modern facilities, easy access being just 10 minutes from Christchurch’s city centre, spacious parking and local first class accommodation. They have two function rooms – the Terrace and the Fairway rooms – both able to accommodate parties, weddings, events and conferences for groups of 10 -150 people. And what a great view – rooms flow onto a large terrace that overlooks the amazing golf course.
And how did Scott and the Russley Golf Club learn about goRoster? On Facebook! Make sure you’re following on Facebook for more goRoster customer stories, tips and advice on managing your team. You can find our Facebook page here.
For more information on Russley Golf Club: www.russleygc.co.nz