Monthly Archives: May 2015

Introducing goRoster for iPad (and tablet!)

May, 2015

Introducing goRoster for iPad (and tablet!)I suppose that title was a bit biased wasn’t it – shoving poor tablets into a pair of brackets at the end.

They weren’t an afterthought. I promise. iPad usage amongst goRoster clients is considerably higher than that of tablets, but don’t worry. We haven’t forgotten you lovely tablet users. goRoster is now compatible with both the iPad range, as well as on most tablets.

We understand that older style laptops are now considered clunky and heavy. If you’re like us – you’ve downsized to a more mobile and portable device. You will have noticed that most service based technologies have been adapted to now be compatible with iPad and tablets. And we’ve decided to follow suit! This is to ensure that we can provide you with what you need, whenever and wherever you may need it. All the typical goRoster features you experience on your desktop or laptop – you can now have on your smaller devices.

We understand that the way you do business is changing, and we understand that you’re pushed for time.

So now you can take your rosters with you everywhere! Because, if you’re like us – you love your rosters.

If you’re after any information on the latest updates made to the brand new roster designer, check out this blog post.

The Food Truck Garage and goRoster

May, 2015


The Food Truck first hit the road in 2011 with an award-winning NZ TV series that showed viewers how to turn unhealthy junk food into wholesome, good food. The series was an instant hit, and over 700,000 Kiwis of all ages tuned in each week to see how the Food Truck would transform popular fast foods from something with very little nutritional value, into something healthy and delicious. Twenty nine episodes of the show were made, it won 3 awards – and from it came 2 cookbooks, DVDS, an American TV series and world-wide sales. Although the show highlighted New Zealand’s obesity problem, it didn’t do much to solve it. So the Food Truck decided to take things a step further, and in 2013 they set up The Food Truck Garage – a permanent eatery and a mobile eatery truck that serves the tastiest and healthiest burgers in Auckland. Kiwis loved the idea – and 2 years later, The Food Truck Garage boasts over 15,000 regular customers.

1554495_707957882629921_1422031179982438058_nWhen Conrad Strachan took over as Operations Manager at The Food Truck Garage 7 months ago, one of his first suggestions was that they use goRoster. Conrad had worked with goRoster in his previous employment, and he knew the value of using it as a highly effective staff management tool. Within 7 months goRoster had saved The Food Truck Garage as much as $10,000 in staff costs.

When we first started using goRoster, the tracking software quickly identified that we had a problem with over-rostering. Using goRoster, we were able to track staff costs and completely restructure the rostering system. As a result of that, we reduced staff costs from 35% to 31% – which meant that we were saving $200 a week. In the 7 months we have been using goRoster, we have saved as much as $10,000 in employee related costs.” Conrad Strachan – Operations Manager, The Food Truck Garage.

One of the goRoster features that Conrad finds particularly useful, is the “Business Unit” feature, which allows him to create separate units for each of the different staffing areas. He can then track the costs and staffing efficiency of each separate unit – be it kitchen staff, waiting staff, mobile catering staff or front of house.

10440732_760898074002568_3501654111990212661_n“It’s awesome to be able to separate the different staffing areas into their own trackable units – it improves staff communication, adds more accountability, maximises staff rostering efficiency, and helps to cut costs. The catering industry can be unpredictable in terms of numbers, and instead of playing the “estimate game” – goRoster gives us a clear picture of which areas need reorganising for better efficiency at less cost.” Conrad Strachan – Operations Manager, The Food Truck Garage.

Conrad also loves how easy goRoster is to use, and the fact that you can login anywhere, anytime and on all mobile devices – without having to download any third-party software.

With growing interest in the idea of healthy “fast food”, The Food Truck Garage is fast gaining popularity, and Conrad feels confident that goRoster will grow with the business and continue to help them streamline staffing efficiency and save on staffing costs.

4 Tips That Will Help You On Your Journey To Becoming A Master Of Rostering

May, 2015

4 tips to help you on your journey to better rostering

Insight is invaluable in any aspect of business. The more you can know about your company and its systems and processes, the more sound decisions you are likely to make.

The same principle applies to rostering.

A well planned roster will see you reaping all the benefits – tangible AND intangible. Under the following four main brackets, we will list what goes into the mixing pot for a sleek, sophisticated, and sound roster.


Visualisation is key, especially if you’re the type of person that’s a visual learner. It’s a lot easier to see how your business is tracking in graph form rather than in a long list of numerics. A graph takes all of your most important information and lumps it together into one digestible piece of information. Perfect for those who are time-conscious or under time pressure. Obviously, for those taking this pace, technology integration is crucial and is inevitable for all businesses in today’s age. We have no choice but to join the parade of the technology-driven crazies and embrace its existence.

Visualisation also allows you to see your people mix. No one knows your people better than you do. Who works well together, who doesn’t? Who has the potential to cause friction and who brings out the best in their peers? Having a piece of technology that allows you to drag and drop different mixes of employees screams more benefits than you could ever have thought possible. Not only does it give you the ability to keep your employees happy but it also allows you the opportunity to roster what is going to give you the best output for a shift. Because at the end of the day – what is most important to you? The output, and subsequently the revenue brought in by that output.


Effective communication is the most pivotal element of rostering. Without communication, there’d be no point in even having a roster! Time and time again, we some some painful and heartbreaking methods used to create rosters. Really, it’s quite awful. Often people become so stuck in their ways and I get it, I really do. Why change something that works? But we must constantly be reviewing our systems and processes. Times are always changing and to become the best business owner you can be, it’s important to keep pace with trends of the time. Technology driven communication has seen a considerable increase in more efficient and effective rostering.

It’s time to start automating those tiresome and monotonous tasks. Who honestly in their right mind would want to spend a day emailing out rosters, or answering phone calls form employees asking “When does my shift start?”, “I didn’t realise I was working today!”. *Cue the migraine* Eliminate undue stress and invest in the right technology now.

Define the relevant financial information

It’s not uncommon to think that it’s important to have every single piece of financial information in front of you. You just can’t bare the thought of skipping over some small but crucial figure that may or may not dramatically affect your turnover. Newsflash – the figures that you currently think are imperative in the day to day running of your business, probably aren’t. For any hospitality business, the most important costs that you need to be monitoring are your fixed costs, your cost of goods sold, your employee costs and your profit. These four things will provide you an honest reflection on how your business is tracking.

Having this information enables you to participate in a lot of forward thinking. It’s give you the underlying information necessary to make justified and sound decisions. No one likes to make decisions without doing their prior research, or without having the facts in front of them. Employee costs are the mist manageable of them all – by being able to understand and visualise these allows you to trim back the excess where may be spending too much or too little.

Planning and discipline

The title speaks for itself. What you put in, you get out. Rostering doesn’t have to be a painful task. The effort you put into streamlining the process and investing in the right technologies, will ensure that you receive the optimal output from your investment. Better rostering will put you in the best financial standpoint to make better management decisions whilst reaping all the benefits.

Remember: insight is invaluable. Grab it at any chance you get. 

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