Monthly Archives: August 2016

Why spreadsheets aren’t great for staff rosters

August, 2016


Spreadsheets are brilliant for many things. You can make to-do lists, organise your calendar and track how much you’re spending on lattes (even if you already know the answer is “too much”).

But when it comes to staff rosters, spreadsheets just won’t cut it. Why? Because the top three things you need from a rostering system aren’t going to be found in a free spreadsheet.

  1. Security – your staff roster will need to be shared, but not everyone will require the same level of access. Controlling what individuals can do or see, like pay rates for example, is easier to do in purpose-built roster software. Don’t make the mistake of sending something to Peter that was meant for Paul (#awkward).
  2. Analysis – your roster can be used for more than just organising shifts. Comparing months or years to see if there are any trends can be very useful, but it’s difficult to do that in a spreadsheet. Roster software can keep you on track and on budget.
  3. Communication – getting a spreadsheet out to employees can be a clunky process. Do you print it and stick it on the wall? It might get missed. Email it? You’ll probably get a bunch of edited versions back. Upload it to Dropbox? Well, spreadsheets just aren’t made to be multi-user files. With roster software like goRoster, you can send the roster by email or text message to all or some staff and receive replies, all while keeping one master copy that is easy and quick to edit.

goRoster an ‘amazing tool’

August, 2016


goRoster has transformed the way a string of Auckland bars and restaurants do their rosters, accounts and payroll.

Sumita Toora, Accounts Manager for Pondarosa Group, Nevada Entertainment and Takashi Ponsonby, looks after the accounts and payroll of three restaurants and two bars, with a total of about 150 employees.

The companies started using goRoster nearly two years ago and haven’t looked back.

“It’s an amazing tool. I just love it,” Sumita says. “It gives us the strength to see where we are going right or wrong. It’s easier for our managers to track their weekly wage costs, even by day, and then adjust it during the week if they need to.”

Two of the restaurants and a bar are in the Britomart precinct, another restaurant is in Ponsonby and the other bar is in Karangahape Road.

The bar and restaurant managers use goRoster for their staff rosters, while Sumita uses it at the end of each week to run a weekly report and export the data to the payroll system, ACE.

Before goRoster, Sumita was finding that managers would say that their own projections, calculated in a spreadsheet, were not matching with the weekly accounting reports. “We had no way of checking why that was.”

Now, with goRoster, the team can look back at each week to monitor trends, for example during public holiday weekends. Sumita has also saved time by not having to manually add data to ACE – she just exports the information from goRoster.

“Our analysis is definitely stronger now,” she says.

Keep your staff happy with these simple tips

August, 2016

Clothes - blog

In most industries it can be hard to attract and keep good workers, so you have to set your business apart from the rest.

Give people reasons to want to work for you – and to stay working for you, even when other opportunities pop up.

Here are some of our top tips for keeping employees happy.

  1. Communicate clearly – whether it’s knowing what shift they’re on or how you like to do a stocktake, staff will appreciate clear communication. They’ll also prefer hearing it from you, rather than through Mary, who told Marie, who told Maureen, who told everyone else (like she always does).
  2. Be organised – send out your rosters in advance and be quick to advise of any changes, so your employees can plan their lives. It’s not a nice feeling when you think you’re going Pokemon hunting on Friday night, only to realise you’ll be on the late shift.
  3. Praise your staff – if they’ve handled a tricky customer really well, stayed behind to help close the shop or made a big sale, then tell them they’ve done a good job. A little praise goes a long way.
  4. Uniforms or dress code – Starbucks has been in the news recently because of its new employee dress code, which gives its workers more flexibility with what they wear under their apron. A relaxed dress code will give people a chance to reflect their personalities, while nice uniforms will encourage a sense of pride.
  5. Be social – you don’t always need to spend a lot of time and money on team building activities. Sometimes it’s the simple things that work better, like mingling at work drinks rather than just shouting everyone a beer and disappearing back to your desk.
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