Monthly Archives: September 2016

Make plans now to save time later

September, 2016

Hungry hipsters = great profit margins!

Everyone makes a plan at some point in their life. Whether it’s for their wedding, family, business – or even just the weekend. Spontaneity is fun when it comes to road trips and skinny dips, but successful businesses need to think about the future and how to work smarter, not harder.

“A goal without a plan is just a wish.” – Antoine de Saint-Exupery

As a business owner, do you make plans for next week? What about the week after, or the one after that?

In the hospitality trade, a busy day can quickly become slow depending on the weather or who won the rugby, so a bit of planning can help you control your biggest cost – staffing.

It doesn’t have to take much time. An hour this week looking through your roster records could save you a headache next week. Look at what events are coming up, what bookings you already have, whether any employees are going to be on leave and how much you spent on wages last month. Even checking the weather forecast could be helpful!

Having a plan for next week that supports your overall business plan will motivate you to achieve your goals.

So, what’s your plan?

“Failing to plan is planning to fail.” – Alan Lakein

goRoster keeps Parks Towing on track

September, 2016


With 30 vehicles, 25 drivers and round-the-clock services, Christchurch company Parks Towing needed something better than a “horrid spreadsheet” for its staff roster.

General Manager Stuart Gerring says the company switched to goRoster about a year ago – much to the delight of staff.

“Before that, we were using a horrid spreadsheet that was rather labour intensive and very complicated. The team in the office understood it but it was confusing for staff in the field.”

At the same time as changing to goRoster, most staff moved to fixed shifts, which also helped to simplify the schedule, Stuart says.

“One of the biggest changes we have found is our HODs (heads of department) are not chasing people to confirm rosters or leave, and there is no confusion of, ‘I didn’t know I was working’. It’s black and white.

“We are looking to further integrate with goRoster by using its payroll function. This will save more time and money while helping us to move away from a time card system to a complete digital solution.”

Drivers receive their roster two weeks in advance via text message or email and can reply to confirm or query their shifts. goRoster has also been useful for tracking wage costs by day or week, Stuart says.

When the company purchased a mechanical workshop in May, it took on new staff and a new roster. Adding that to goRoster was easy. “The system is very simple and intuitive,” Stuart says.

Parks Towing operates a fleet of 30 vehicles including tow trucks, trailers and support vehicles. The company is capable of moving anything from mobility scooters to fully laden trucks and buses. They have staff on around the clock, catering for all breakdown and accident needs.

An easy way to keep your liquor licence up-to-date

September, 2016


It may not win points for giving you better work stories, but regulatory compliance an important part of running a hospitality business within the law.

goRoster can make it easier for you to meet your responsibilities when it comes to keeping Licence Controller Qualifications or working holiday visas up-to-date.

When you’ve got so much on your plate, it can be hard to remember every single thing. That’s where you can rely on goRoster – with our software, you can receive a reminder alert 14 to 30 days before an employee’s Licence Controller Qualification expires, giving you plenty of time to renew it.

goRoster also prevents you from rostering employees to certain roles if their Licence Controller Qualification has expired. This ensures you’re only rostering people to roles that they are qualified for – though it doesn’t just apply to Licence Controller Qualifications.

Both functions can also be used for first aid certificates and working holiday visas, for example. Bonus!

Mobile Analytics goRoster is proudly built by Global Office