Monthly Archives: October 2016

Another way to budget – introducing ‘maximum hours’

October, 2016

We have added another feature to our software – a ‘maximum hours’ function that lets you set limits for a roster and make sure employees are not over-worked.

Previously, customers have only been able to create rosters based on costs. Now, maximum hours can be entered for both rosters and employees. Alerts will pop up when you have gone over your hours, but won’t restrict what you can do.

This means you’ll be able to see your budget and stick to it, without knowing the pay rates/costs of each staff member. But if you want to, then you can also add in the expected and actual revenue to compare against the hours – just to make budgeting a little easier.

Users who have the permission to edit financial information will be able to enter the maximum weekly hours for employees. This new field can be found on the General tab when editing the Pay and Cost panel of an employee. Once entered, the maximum hours will show against the employee in the roster designer. A warning will be displayed if a person is rostered for more hours than their maximum.

Users who have the permission to edit rosters and roles will be able to enter the maximum weekly hours for rosters. This new field can be found in the Edit window of a roster. Once entered, the maximum hours will show in the footer of the roster designer. A warning will also be displayed if the total rostered hours exceeds the maximum.

You can enter maximum weekly hours for each roster:

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You can also add maximum weekly hours for each employee:

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An alert will pop up in the roster designer when you have exceeded your roster’s maximum hours. To switch between hours and costs in the pie chart in the bottom right corner, click on ‘By Hours’ or ‘By Costs’.

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Dealing with clashes in the workplace

October, 2016

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As a manager, it’s important to do your best to keep your workplace from becoming an episode of the Real Housewives of Auckland. Here are some tips for managing conflict.

  1. Be clear on dos and don’ts: Let your employees know what you consider to be appropriate and acceptable behaviour. Do this at the start and be consistent. If everyone is on the same page, then any disciplining will be a lot easier.
  2. Let people tell their story: Be a good listener. Sometimes people just want to be able to get things off their chest, so put on your Agony Aunt hat and be there for them.
  3. Find out the real issue: Dig deeper into any conflicts that come up. Do you notice any patterns? If something – or someone – is popping up often, then that should give you a clue about how to solve the problem.
  4. Act quickly: If you can nip disagreements in the bud before they become a full blown fight, then you’ll earn your employees’ respect and trust.
  5. Be accommodating: Sometimes we just have to accept that not everyone is going to get along. If that’s the case in your business, consider reshuffling shifts to keep the peace.

goRoster helps track costs for Commodore Hotel

October, 2016

Commodore Hotel

After six months, restaurant staff at Christchurch’s Commodore Hotel have already seen the benefits of switching to goRoster.

Marc Wojtas, Food and Beverage Service Manager, says the company replaced Excel spreadsheets with goRoster to manage its 30-plus restaurant staff.

“What appealed to me about goRoster was the financial side of things,” he says.

At the start of every week, Marc enters into goRoster the forecasted revenue for morning and afternoon periods. The rosters, which are done two weeks in advance, are then added to see how the predicted revenue compares to staffing costs. Twice a day, supervisors update the information.

This has been goRoster’s biggest advantage for the Commodore Hotel, Marc says.

“Being able to analyse our financial data on a daily basis and forecast staffing costs has been really useful. Our supervisors are now more aware of costs and demand for every shift and can set up their roster to accommodate that.”

Being able to communicate their rosters clearly via email or text message has meant that staff are more likely to turn up “on the right day and at the right time”, Marc says.

goRoster has also been great for contacting staff if a shift needs to be filled at short notice.

Marc says the software is also user friendly. He uses it, along with his duty manager and supervisors.

“It’s a great way to keep your finger on the pulse.”

Three cloud-based apps you need right now

October, 2016

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As a business owner, you have access to hundreds of different apps that can really give your business a boost.

There are many apps that are free or give you excellent value for money, especially when you think about what was available even just five years ago.

If you’re after powerful roster software that is cost effective and easy to use, you can’t go wrong with goRoster. It allows you to spend less time on scheduling and more time on what’s important to you.

Once you’ve sorted your rosters out, you can turn to other areas of your business – and that’s where this little list comes in handy.

These are our three favourite cloud-based apps:

  • Xero – secure, reliable accounting software that has a mobile app for iPhone, iPad and Android phones and tablets, and integrates with 500+ third-party apps
  • Google Docs – you can write, edit and work on documents with other people from anywhere in the world
  • Trello – collaborate with your team on projects of any size, using boards, lists and cards. Stay organised and prioritise your work.
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