Z Energy is New Zealand’s largest locally owned and operated fuel company, servicing neighbourhoods up and down the country. Auckland-based company Kennerley Retail Investments operates 17 Z Energy stations in South Auckland.
With a team of over 150 people, it was becoming increasingly impractical for Administration Manager Christine Wood to use a traditional spreadsheet to create the week’s rosters. “We needed a system that would function as a comprehensive record keeping tool for us and would be interactive and engaging for our staff. goRoster ticked both boxes – and more.”
Managing multiple sites made easy
Christine says that goRoster has made managing multiple sites a much simpler process. “We can move staff from one site to another, and every site manager can see where a staff member is working, how many hours they are rostered on for, and if that person has been double-booked at another site.”
goRoster has also helped the company keep on top of its Health and Safety requirements. “We can log qualifications against a person’s name, for example their First Aid Course or Fire Extinguisher Course, so we always know that we have a qualified person at each site.”
With the company also evolving its payroll processes, Christine says she needed a system that would easily “talk with payroll.” goRoster has made the task of paying the company’s 150 staff a simple one.
“All the information I need to make sure everyone is paid correctly is right there – how many days and how many hours people have worked, for example. I can go back as far as I need, so I no longer have to keep records on spreadsheets.”
No staff surprises
As each Z Energy site is open 24 hours a day, 365 days of the year, it’s important that the company has well-coordinated rostering practices in place to avoid any surprises. With goRoster, the company can job code to make sure each staff member knows exactly what role they will be doing on any given day – managing the forecourt on Wednesday or behind the till on Thursday, for example.
Mobile functionality is also a huge benefit for the company. “Staff always have an updated roster on their phone so no one can say ‘I didn’t know I was supposed to work today.’ They can quickly get in touch with their boss to switch shifts, call in sick or query the roster.”
Looking to the future
Christine is excited to be the guinea pig for an app currently being developed by goRoster, which will allow staff to clock in and out via their mobile phones.
“The goRoster team have been very responsive from day one. They have been quick to attend to any request we’ve had, even tweaking some of their existing systems specifically to suit us. I can’t speak highly enough of them.”