Group messaging is now improved and includes new capabilities. You can now create group messages from within the roster designer. Employees with shifts in the roster are recipients. Filter recipients by status (Draft, Confirmed, Published Queried or Declined).
It’s also now easier to diagnose issues with sending a message. Get more detailed send information including status indicators and delivery warnings. Re-send messages to recipients who were missing contact info or a notification method.
Create a Group Message in the Roster Designer
Group messages can now be created from the roster designer. The roster filter is used send messages to groups of employees who are in the same state i.e. Draft, Published, Confirmed, Declined or Queried (see above).
Status Indicators for Messages
Status labels are more detailed and indicate the successful send count for each message.
Employees who could not be sent a message are identified with delivery warnings. Each warning specifies what needs to be corrected to successfully send the message to that employee.
If a message fails to send to an employee, there is now the option to correct the missing info and send the message again.
Keep an eye out for more updates in the coming months…