roster

Adding a blank row

April, 2018

goRoster users can now add blank employee rows to their rosters. This feature gives you the flexibility to create a roster template without having to assign employees.

 

Just click on the blue ‘Add a row’ button in the roster designer page to create a blank row.

The row will appear as ‘Unassigned.’

You can instantly start adding shifts and roles as normal by clicking on the cells you want to fill.

Once you’re happy with the roster, simply drag an employee’s name from the right-hand side of the screen to the ‘Unassigned’ row to apply the shifts to that person.

You can copy your roster template to future weeks too. Just click the ‘Copy Roster’ in the drop-down menu at the top right of the screen, choose which week you want to copy to, and confirm by pushing the ‘Copy Week’ button. This tool makes it really easy to plan your rosters well in advance!

You still have the option of adding employees to your roster before assigning shifts to them. Just click on the name of the employee you want to add to your roster on the right-hand side of your screen. Then assign shifts and roles as normal.

This new ‘Add a row’ feature is now available to all goRoster users, including those on a free 30-day trial.

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5 Days of Expert Tips

To build more effective Hospitality Rosters

Failing to plan is planning to fail

March, 2017

Hospitality is a complex – and often fickle – business. There are so many factors that can affect the need for staff, and therefore the overall turnover of the business. There are far too many to mention, but can include: changes in weather; local events; public holidays; what your competition is doing; what deals are running; and how you’ve marketed the business.

Many new customers we meet often focus on the operational side of the business when trying to pre-empt these factors – like recording and capturing time sheets and having an availability of short term staff on standby. This can certainly help with the day to day running of your business. To be truly effective, however, these systems need to be incorporated into a carefully considered staff rostering plan.

An effective rostering plan should do a number of things. It should help you to organise enough staff for each shift; account for employee leave; prevent staff burnout; have transparency about the performance of your staff; and see staff costs. It needs to consider all outcomes, and have contingencies in place when the proverbial hits.

When it comes to creating an effective rostering plan, the question every manager must consider is: how? Too many businesses get caught up in the what and the why, without considering how they are going to implement change.

Just like in real-life, it’s the how that can undo even the most well intentioned plans. It’s why so many of us fall off a healthy eating plan – it’s all well and good knowing that you want to lose weight (what) because you want to be fitter for summer (why), but how you go about it is the most important part.

Having a solid rostering plan could massively increase the chances of success for your business. So, do you have a rostering plan? And if so, is it a good one? And if not, we can certainly recommend one.

Reaching employees on the go

March, 2016

Reaching employees on the go - goRoster

Being more ‘mobile’ these days is essentially a prerequisite for retail and hospitality industries alike. The ability to reach employees ‘on the go’, brings indisputable benefits for both you as a business, and for your employees.

It’s not an easy task getting ahead of your competition. Often it can feel like a constant battle just to keep up with new developing trends within your industry.

goRoster was initially developed for the hospitality industry but has widened its scope to meet the needs of the retail, health and stadia industries. Why? Because all these industries face a similar challenge.

Reaching employees.

TQM - Employee goRosterCreating rosters is a uniquely complex task. Managers need to have a level of certainty that their employees are going to receive their rosters, and acknowledge them in return. With goRoster’s sleek and intuitive design, managers are able to quickly send out employee rosters via SMS or email, and accept back ‘confirmations’ or ‘queries’ regarding their roster. These responses are then automatically logged in goRoster, updating the schedule in real time.

Of the world’s 4 billion mobile phones in use 1.08 billion are smartphones, and a whopping 3.05 billion are SMS enabled. (1)

It is undeniable the effect that mobile devices are having on communication. As a hospitality or retail business, you can’t ask for a more effective method of sending rosters out – when you can simply get one sent straight to the employees pocket.

Placing some of the responsibility back on the employee encourages involvement from both management and staff. With this comes a number of benefits. Not only do employees feel more actively engaged, but they’re given permission to communicate via mediums that play a significant role in their daily lives.

Reaching employees on the go promotes active involvement from both parties, and encourages a shared understanding about the importance of rostering. Stay in front of your competition and get ‘mobile’ now.

 

(1) http://www.digitalbuzzblog.com/2011-mobile-statistics-stats-facts-marketing-infographic/

The Ultimate Cheat Sheet For Rostering – Part Four

December, 2014

Rostering Tip - share the top shifts

Part Four

Share the top shifts

Employee management is not an easy task. Conflict and tension among employees can often be a result of poor management. A quick fix you could try is to ensure that you are sharing the top shifts around all your employees, so that resentment doesn’t build up within your team.

Allowing all of your staff to partake in the ‘fun’ shifts or even the shifts where getting tips is more likely will undoubtedly increase motivation and cohesion within your team. More of this means more success for the business each night. A win-win!

Employee Profiles

Rostering tip - create employee profilesWe touched briefly before on the use of technology being able to bring together all of your roster information into one place. The use of employee profiles online allows you to keep all information regarding an employee in one shared and easily accessible spot. Not only does this enable your management team instant access from wherever they may be, but this helps support your HR regulations  and ensures you’re meeting your legal requirements regarding a staff members employment.

The different areas that would make up an employee profile would be for example a person’s preferred hours, their appropriate qualifications, leave requests, and a direct messaging system where you can communicate directly with that employee. Having thorough documentation relating to an employee enables you to make more accurate rostering decisions.

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