Improvements to Group Messages

March, 2019

Group messaging is now improved and includes new capabilities. You can now create group messages from within the roster designer. Employees with shifts in the roster are recipients. Filter recipients by status (Draft, Confirmed, Published Queried or Declined).

It’s also now easier to diagnose issues with sending a message. Get more detailed send information including status indicators and delivery warnings. Re-send messages to recipients who were missing contact info or a notification method.

Create a Group Message in the Roster Designer

Group messages can now be created from the roster designer. The roster filter is used send messages to groups of employees who are in the same state i.e. Draft, Published, Confirmed, Declined or Queried (see above).

Status Indicators for Messages

Status labels are more detailed and indicate the successful send count for each message.

Delivery Warnings

Employees who could not be sent a message are identified with delivery warnings. Each warning specifies what needs to be corrected to successfully send the message to that employee.

Re-Send Messages

If a message fails to send to an employee, there is now the option to correct the missing info and send the message again.

Keep an eye out for more updates in the coming months…

Guided Tours, Viewed Indicators and App Updates

February, 2019
The software team has been busy working on some handy new features. Employers can now see which employees have viewed the rosters. Roster responses are more detailed, and guided tours provide support to new users.

New Feature: Viewed Indicators

goRoster update- indicators

Employees who use mobile app or email will now show with an indicator beside their name in the roster.
Managers now have a way to identify which employees ignore or forget to check their rosters

App Update 4.66: Pending Rosters

goRoster update- mobile app
Mobile app update version 4.66, provides more detail to pending rosters. Each roster now remains in the pending screen after it has a response. The roster is now labelled with the employee response. Finally, rosters declined or queried by an employee display the date and time of the response.

Guided Tours

goRoster update- Guided Tours
The recently launched Help Centre provides a quick way to access support information. A collection of over 70 articles provide answers to common support questions.
We have also introduced a small number of interactive tours to provide help for new users. Tours are launched in goRoster using a new widget (black icon) at the bottom of the screen (see above).
Stay tuned for other exciting updates and features coming in the next few months!
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