Terms of Use

This agreement is held between GoRoster Limited (“GoRoster”) and you (“user”, “the user”, “you”) for the use of the goRoster website (“website”, “the system”, “the goRoster system”)

  1. Terms and Conditions: These Terms and Conditions apply to your use of this website. By using this website, you are deemed to have read and agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you must cease using the goRoster system immediately.
  2. Payment Information: “goRoster Limited is a New Zealand registered company (#1934208). When your credit card is charged, payment will show as “goRoster Limited”
  3. Pricing
    • Subscription charges are made monthly in advance and are non-refundable. We reserve the right change the monthly Subscription price of goRoster. Should this happen we will advise you in advance of any price change.
    • Local SMS charges may be changed. We will advise you in advance of any price change being made.
    • SMS messages are charged per 153 characters. This means if you send a message or roster notification that exceeds 153 characters you may be charged 1 SMS charge for every 153 characters or part thereof.
  4. Payment Terms
    • Payment by credit card – if you elect to pay your monthly subscription by credit card you will be charged monthly in advance.  Your credit card will be automatically deducted on the first day of the invoice period for the month in advance.  If your credit card transaction declines for any reason we will advise you that you must update your credit card details immediately.  If your credit card continues to decline we may elect to suspend your account log in until such time that we are satisfied that the credit card payment has been processed successfully.
    • Payment on account – if you are approved for payment on an account you will be invoiced monthly in advance with payment required no later than the 20th of the following month.  If your account falls into arrears we may elect to suspend your account log in until such time that we are satisfied the account is operating back within the required terms.  If your account is overdue it may incur interest costs of up to 10% per annum on the outstanding balance until it is paid in full and operating back within the required terms.  Your overdue account may also be passed a debt collection agency where further costs and/or interest incurred by us to collect the amount in arrears may be passed onto you.
  5. Privacy Policy: GoRoster Limited recognizes that privacy is important. GoRoster Limited agrees to keep all personal and company information provided by you confidential. In the course of providing services to you GoRoster may collect information such as your email address, name, user password etc. GoRoster Limited will only share this information in the following circumstances;
    • We have your consent.
    • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures.
    • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process or enforceable governmental request.
  6. Amendments: GoRoster reserves the right to amend these Terms and Conditions from time to time. Amendments will be effective immediately upon being placed on this website. Your continued use of the website following such amendments being placed on this website will represent an agreement by you to be bound by the Terms and Conditions as amended. Such amendments may include replacing these Terms and Conditions with entirely new Terms and Conditions.
  7. Intellectual Property: Unless otherwise stated, GoRoster is the owner of all copyright, trademarks and other intellectual property rights in this site or has a valid right to use such copyright, trademarks and other intellectual property rights in this site. This includes without limitation all intellectual property rights in respect of all processes, methods, text, graphics, logos, images and any downloads that may be offered on this website. GoRoster’s ownership of and right to use such intellectual property is protected by both New Zealand and international law.
  8. Licence: GoRoster grants you a limited licence (“Licence”) for the purpose of accessing and making use of this site. Any contravention by you of these Terms and Conditions terminates the Licence immediately. Under no circumstances, without the prior written approval of GoRoster, may you adapt, reproduce, store, distribute, print, display, publish or create derivative works from any part of this website other than in accordance with the Licence. You shall not use any data gathering and extraction tools or software to extract information from this site. You shall not frame or utilize framing techniques to enclose any of the contents of this website without GoRoster’s express prior permission. You may not use any meta tags or other hidden text which incorporate GoRoster’s name or any of its intellectual property including trademarks without the GoRoster’s express prior permission. Using any information or content included on this website other than in accordance with the terms of the Licence is strictly prohibited. You agree to fully indemnify GoRoster for any loss or damage it may suffer in contract, tort, equity, statute, regulation or otherwise, including without limitation any economic loss, loss of turnover, profits, business or goodwill, whether direct or consequential, in respect of any third party claims against GoRoster its related parties, employees, contractors or agents, that may arise as a result of your breach of the Licence.
  9. API Integrations: If you make use of the GoRoster API to integrate with a third party service, we will connect that service to ours. The third party provider of the integration may share certain information about your account with GoRoster. However, we do not receive or store your passwords for any of these third party services.If a third party service is linked to your account, please be mindful of any Data that will be shared with the third party provider and the purposes for which the provider requires access. We will not be responsible for any use, disclosure, modification or deletion of Data that is transmitted to, or accessed by, a Non-GoRoster Product.
  10. Linked Websites: This website may contain links to other websites (“linked websites”). Those links are provided for convenience only and may not remain current or be maintained. GoRoster is not responsible for the content or privacy practices associated with linked websites. Our links with linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites including further links contained on those linked websites, unless and to the extent stipulated to the contrary.
  11. Links: GoRoster requires that you obtain the prior written approval of GoRoster before providing any link to this website. Where such approval is given, you further agree that you will not use any GoRoster logo, trademark or other proprietary graphic as part of such link without the express prior approval of GoRoster.
  12. Accessing: You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. GoRoster does not accept responsibility for any interference or damage to your computer system which may arise in connection with your use of this website or any linked website.
  13. Exclusion of Warranty: To the fullest extent permitted by law, in relation to your access and use of this website any condition or warranty either express or which would otherwise be implied by law into these Terms and Conditions is hereby excluded.
  14. Exclusion of Liability: Under no circumstances will GoRoster, its employees or its agents be liable to you in contract, tort, equity, statute, regulation or otherwise for any loss, damage, costs, legal costs, professional and other expenses of any nature whatsoever incurred or suffered by you or by any other third party, whether direct or consequential (including without limitation any economic loss or other loss of turnover, profits, business or goodwill) arising out of any dispute or contractual, tortious or other claims or proceedings made by or brought against you which relate in any way to your access and use of the website or in respect of any failure or omission on the part of GoRoster to comply with its obligations as set out in these Terms and Conditions in respect of your access and use of the website.
  15. Limitation of Liability: In the event that any limitation or provision contained in these Terms and Conditions is held to be invalid or unenforceable for any reason and GoRoster becomes liable for any loss or damage that would otherwise have been excluded, GoRoster’s maximum liability in contract, tort, equity, statute, regulation or otherwise for any loss, damage or injury directly or indirectly arising in respect of your access and use of the website is to be limited to $50 in New Zealand currency.
  16. Jurisdiction: This website is governed by and is to be interpreted in accordance with the laws of New Zealand and in all matters relating to or arising from your use of the website, you agree to submit to the non-exclusive jurisdiction of the Courts of New Zealand.
  17. Disputes: In the event that you have a dispute in respect of the content of this website or relating to or arising from your use of this website you must immediately notify GoRoster in writing giving details of the dispute. If GoRoster and yourself cannot resolve the dispute within ten (10) working days, it will then be submitted to mediation by a mediator agreed to by both yourself and GoRoster or, failing agreement, appointed by the President for the time being of the Arbitrators and Mediators Institute of New Zealand. If the matter is not resolved by mediation within ten (10) workings days from there, the matter will be submitted for arbitration of a single arbitrator to be appointed by the President for the time being of the Arbitrators and Mediators Institute of New Zealand in accordance with the Arbitration Act 1996 (NZ). Unless agreed otherwise by GoRoster, all such mediation and arbitration proceedings shall take place at a venue in New Zealand to be chosen by GoRoster acting entirely at its own discretion and shall be conducted in the English Language. All costs in relation to the staging of such proceedings (excluding for the avoidance of doubt any awards which may be made) shall be borne equally by the parties unless explicitly stipulated otherwise by the arbitrator or agreed otherwise by the parties.
  18. Failure to Comply: GoRoster accepts no liability for any failure to comply with these Terms and Conditions where such failure is due to circumstances beyond its reasonable control.
  19. Waiver: If GoRoster waives any rights available to it under these Terms and Conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.
  20. Severability: If any of these Terms and Conditions is held to be invalid, void, unenforceable or illegal for any reason, such provision shall be deemed to be severed from these Terms and Conditions and the remaining Terms and Conditions shall continue in full force.
  21. Queries: If you have any queries in regard to these Terms and Conditions please don’t hesitate to contact us via email.
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