Striking the right balance between maximum and minimum hours for your part-time or casual staff can often be a difficult process. But getting the balance wrong can have serious and long-lasting ramifications for your business. Overworked staff When you’re running a business, key staff members are often relied upon to keep things running smoothly, so it can be easy to ‘reward’ them with a more hours. Staff members may also request more time at work due to financial or personal

An efficient, hard-working and friendly team is often the making of a successful hospitality business. So it can be quite disruptive when employees need to take leave. Here are four tips to help minimise the impact: 1: Communicate with employees Absences due to illness can be particularly stressful for a manager, as you may only get a few hours to find a replacement. Research suggests that regular sick leave is commonly taken by employees who feel overworked or stressed in th

Here in the goRoster office we’re all about helping others. So, in keeping with that theme we’ve put together some useful tools that all of you can use no matter what type of hospitality business you work for! They’re all easily downloadable from the App Store and are designed to aid you in the day to day management of your hospitality business. Give them a go and see what you think! 1.    Trip Advisor This handy  review site is important to monitor frequently as it allows yo

It’s not uncommon to want to be everything to everyone. It’s also not uncommon to feel the pressure to perform when you’re surrounded by successful people. The difference however is that successful people follow the right recipe. Being great isn’t good enough anymore. You have to be outstanding if you want to be heard amongst the noise. We live in a world where society increasingly feels the pressure of information overload. The quote “jack of all trades, but a master of none