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goRoster

Sep 11, 2018
1 min

New Feature: Weekly Roster ‘Requirements’

goRoster users can now set ‘Requirements’ for their weekly rosters. Requirements allow you to set the number of employees that need to be assigned to a particular role on any given day so that you can check to make sure you have your roles covered. This feature is one way to help design your roster to ensure you maintain a high quality level of service and compliance in your chosen industry. Create some Roles (if you haven’t already) To use requirements, you first need to ma

goRoster

Apr 5, 2018
1 min

Adding a blank row

goRoster users can now add blank employee rows to their rosters. This feature gives you the flexibility to create a roster template without having to assign employees. Just click on the blue ‘Add a row’ button in the roster designer page to create a blank row. The row will appear as ‘Unassigned.’ You can instantly start adding shifts and roles as normal by clicking on the cells you want to fill. Once you’re happy with the roster, simply drag an employee’s name from the right-

goRoster

Jan 31, 2018
2 min

New year revolutions

Last year was very successful for goRoster. We grew our team; had lots of new customers jump on board; developed exciting new features; and talked to so many people in the hospitality and retail industry that we’ve lost count. Now that 2018 is here, we’ve put our heads together and come up with some tips to help make it an even more productive and satisfying year. Learn something new From a personal standpoint, learning anything new is a great way to challenge yourself and ki

goRoster

Apr 25, 2017
2 min

Maximum and minimum hours – striking a balance

Striking the right balance between maximum and minimum hours for your part-time or casual staff can often be a difficult process. But getting the balance wrong can have serious and long-lasting ramifications for your business. Overworked staff When you’re running a business, key staff members are often relied upon to keep things running smoothly, so it can be easy to ‘reward’ them with a more hours. Staff members may also request more time at work due to financial or personal

goRoster

Feb 27, 2017
2 min

Four tips to help minimise disruption caused by employee leave

An efficient, hard-working and friendly team is often the making of a successful hospitality business. So it can be quite disruptive when employees need to take leave. Here are four tips to help minimise the impact: 1: Communicate with employees Absences due to illness can be particularly stressful for a manager, as you may only get a few hours to find a replacement. Research suggests that regular sick leave is commonly taken by employees who feel overworked or stressed in th

goRoster

Dec 16, 2016
1 min

Burnt-out staff are a burden on your business

The Christmas period is always a busy one for those in the retail and hospitality industries. Staff are working longer hours, later nights and dealing with throngs of people every day. If not managed correctly, this can lead to unhappy and burnt-out staff, which will be a lag on your business and can result in huge costs. Here are three tips to stop staff burnout: Talk to them You and your staff may have different definitions of being ‘overworked’, so it needs to be clearly d

goRoster

Dec 9, 2016
1 min

Managing chaos during the silly season

The Christmas period is always a hectic time for anyone working in hospitality. With Christmas celebrations and client functions galore, it should be the busiest time of the year for you and your staff. So how do you stay on top of things through the mad rush? Don’t get stressed – get systematic. When things are busy, you need to have tight processes in place to stay in control. Make sure your systems for rostering, ordering stock, customer bookings and payroll are all as str

goRoster

Nov 17, 2016
1 min

Keeping track of staff easier with goRoster

A Christchurch recruitment company is using goRoster to keep track of candidates’ jobs and availability. SyncroStaff Managing Director Jason Seaward says the company has been using goRoster for almost a month. Specialising in transport and logistic jobs, SyncroStaff has more than 40 employees on medium to long term placements. They place truck and van drivers, forklift operators and labourers, as well as staff in office, administration and warehousing positions. Earlier this

goRoster

Sep 20, 2016
1 min

Make plans now to save time later

Everyone makes a plan at some point in their life. Whether it’s for their wedding, family, business – or even just the weekend. Spontaneity is fun when it comes to road trips and skinny dips, but successful businesses need to think about the future and how to work smarter, not harder. “A goal without a plan is just a wish.” – Antoine de Saint-Exupery As a business owner, do you make plans for next week? What about the week after, or the one after that? In the hospitality trad

goRoster

Sep 6, 2016
1 min

An easy way to keep your liquor licence up-to-date

It may not win points for giving you better work stories, but regulatory compliance an important part of running a hospitality business within the law. goRoster can make it easier for you to meet your responsibilities when it comes to keeping Licence Controller Qualifications or working holiday visas up-to-date. When you’ve got so much on your plate, it can be hard to remember every single thing. That’s where you can rely on goRoster – with our software, you can receive a rem

goRoster

Jul 12, 2016
2 min

How to reduce staff no-shows

It’s Saturday night and dozens of people are starting to stream into your restaurant for a bite to eat. Your staff are ready and everyone’s looking sharp… except Dave, who was supposed to be there 15 minutes ago. Turns out he didn’t realise he was meant to be working and is away for an epic skiing weekend. Awesome for him – not so much for you. As a business owner, you’d be straight on the phone, trying to find a replacement for Dave. Having to bring someone in at short notic

goRoster

May 26, 2016
2 min

A special blend: Tank Juice and goRoster in the mix together

When you go to TANK, you’ll get a mind blowing health experience. Not only are they fast, original, and fresh but their menu is packed with delicious nutrients – whether it’s their juices, smoothies, salads or wraps. Tank gives the health-conscious Kiwi an easy way to get their daily dose of vitamins, minerals, and antioxidants. Tank recently brought goRoster in to help with the management of staff. goRoster enabled the management team to reconstruct their paper-based system

goRoster

Mar 22, 2016
2 min

Overstaffed or understaffed? Here are the signs

When it comes to building rosters you want to be as accurate as possible when forecasting future staffing requirements. Time again, we’ve seen rosters being created based on instinct and manager experience. Negligence can lead to a substantial increase in costs for your business. Often you’ll hear your employees say, “you just missed the big rush!” only to find later on that your sales figures prove otherwise. Trying to find a happy medium to combat the chance of employees st

goRoster

Mar 3, 2016
2 min

Reaching employees on the go

Being more ‘mobile’ these days is essentially a prerequisite for retail and hospitality industries alike. The ability to reach employees ‘on the go’, brings indisputable benefits for both you as a business, and for your employees. It’s not an easy task getting ahead of your competition. Often it can feel like a constant battle just to keep up with new developing trends within your industry. goRoster was initially developed for the hospitality industry but has widened its scop

goRoster

Nov 17, 2015
1 min

I got 99 problems but my rosters ain’t one

Rostering doesn’t need to be difficult. Some businesses still so firmly believe that, in order to keep absolute control over their rosters, they must continue to tediously do them by hand and dish them out to employees in those dreadful dated brown envelopes. Dare I compare it to “snail mail?” And let’s be honest – it’s more than likely that your local post office has recently had to make staffing cutbacks due to the lack of people using postal services now, as a result of th

goRoster

Nov 5, 2015
3 min

So, what’s the real reason the Holiday season is considered so difficult for hospitality businesses

With the end of the year nearing, it won’t be long now until most Australian and New Zealand companies begin winding down, planning their summer holidays and organising what they’re going to do over the long break. However, while most people are winding down, hospitality businesses are gearing up for their busiest period of the year. The ‘silly season’, as it is commonly referred to, involves non-stop christmas functions, large dinner bookings and end of year parties filled w

goRoster

May 12, 2015
3 min

4 Tips That Will Help You On Your Journey To Becoming A Master Of Rostering

Insight is invaluable in any aspect of business. The more you can know about your company and its systems and processes, the more sound decisions you are likely to make. The same principle applies to rostering. A well planned roster will see you reaping all the benefits – tangible AND intangible. Under the following four main brackets, we will list what goes into the mixing pot for a sleek, sophisticated, and sound roster. Visualisation Visualisation is key, especially if you

goRoster

Apr 16, 2015
1 min

How Successful Businesses Avoid Common Pitfalls

Success should never be looked at as something that is beyond your reach. Regardless of circumstance or resource. With the correct dose of motivation, drive and business knowledge, success is achievable. There are many lessons we can learn from the business gods. Those that have created their path to success, and are sitting back basking in their rewards. The hurdles we face whilst we find our feet in the ever growing competitive marketplace have all been experienced by those

goRoster

Apr 8, 2015
2 min

What your turnover reveals about your hospitality business

The hospitality sector is one of the most competitive industries in the world. Some businesses have greater financial backing, greater resources and more effective marketing – however, this sets the stage for an arena of new and exciting trends for the customer. How much money you make is irrelevant if you aren’t comparing it to the size, locality and purpose of your business. You transpose your turnover against the environmental factors and resources that make up your busine

goRoster

Mar 10, 2015
2 min

Quit getting it wrong and eliminate human error

You would think with the continual developments in technology today that the possibility of human error would have been eliminated. It’s certainly a nice thought to entertain. But it’s just not the case. A number of businesses still hold tight to their old fashioned ways and I hate to say it – but Microsoft Excel, is most certainly one of those. Why is it that often we hate to get rid of the things we’ believe’ serve us so well, but we ‘know’ to be outdated. We develop this c

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